Our mission is your cash flow

Algeria, like many countries located in the Maghreb region of northwest Africa, is an increasingly difficult place to collect a debt of any size, form either private individuals or incorporated entities. Many debtors located throughout the country will avoid making a single payment toward a debt, using several delaying tactics that debt collectors are forced to deal with, navigate, and thwart. And, as if this attitude toward debt collection wasn’t bad enough on its own, the court system throughout Algeria is notoriously slow, inefficient, and costly for clients to utilize. This places virtually every creditor at a significant disadvantage when attempting to recover a debt in Algeria, and discourages many more.

Despite the complicated nature of collecting a debt in Algeria, Accounts Receivable maintains its commitment to a professional collection process that can provide results to clients whenever possible. The focus of Accounts Receivable Algeria is primarily on maintaining an open and amicable relationship between the debtor and the creditor, thereby increasing the chances of full satisfaction of the debt. Debtors in Algeria will be contacted via telephone and written correspondence, though both forms of communication may be hampered by the country’s unstable political status at the current moment. All operations conducted when pursuing debtors amicably are performed by in-house professionals with extensive experience in the industry.

If a dispute arises as to the validity of any debt, Accounts Receivable Algeria will examine contractual documents, invoices, account statements, and other documentation, in order to ensure a smooth and effective resolution can be reached between the parties. Our objective is always to avoid legal action, especially given the inefficiencies and costs of the court system in Algeria. Our professional collection experts adhere to all state and federal laws as decreed by the government of Algeria and, due to political unrest, we are always monitoring changes to the legal, regulatory, or social landscape that might impact our ability to collect a debt.

In the most minor of cases, our local field agents in Algeria will be asked to discern more information about the debtor’s financial situation, assets, and ability to pay the debt immediately or over time. For more serious cases, our local field agents will actually contact a bailiff in an effort to force payment outside of court. This will result in the issuance of a formal court notice requiring the full payment of any outstanding debt, often forcing the debtor’s cooperation and payment of their obligations.

In some cases, we may ask a lawyer to conduct a field visit in place of a traditional local agent. This is especially true when we feel that there may be significant resistance to our in-person research and collection attempts. The goal of a lawyer-led visit is to agree on a settlement and avoid any legal procedures through the country’s slow-moving court system.

Success Rate 47.8%

Local agent

Our offices, located in the city of Buenos Aires, operate as the local headquarters for debtor appointments, but, if necessary, visits to debtors are made to their own local address. Our correspondents in each province work in the same way under our supervision from Buenos Aires.

Interest

Usually during the amicable phase, debtors are charged a default interest with a rate that is subject to negotiation. The default interest rate is generally 1% per month.

Debt collection costs

During the amicable phase, Argentine debtors are generally reluctant to face costs such as professional fees due to the disparity between currencies like USD or EUR versus the Argentine Peso. However, this is also a matter of negotiation.

Legal Action

We can take legal action when we exhaust the amicable route. Debtors will then be considered in default through a registered letter, which, although not mandatory to proceed to the legal route, is a formal notice recognised by the law as evidence.

Required documents

The documents required to proceed via legal action are: Power of Attorney to represent the client (duly granted before a notary and legalised by an Apostille), invoices, delivery notes, promissory notes and other original documentation held by the client.

Legal dunning procedure

Regarding commercial law in Argentina, a shorter process than an ordinary lawsuit can be initiated only when there is an executive title – a title or negotiable instrument that implies its execution. These are promissory notes, checks and agreements in which the debtor recognises its debt before a notary or judicial warrants that order the debtor to pay the debt.

Success Rate 69.5%

Local agents… although not commonly used in Australia, we can employ local agents to make field visits to debtors in all areas of the country. However, due to the size of the country, it may not be economical in more remote regions. The agents we use will report back on any meetings they have with the debtor and provide a summary of the debtor’s business operations.

Australia is not allowed to automatically charge interest to debtors unless the client’s terms and conditions and / or contract specifically outlines the penalty for overdue payments.

From a cultural point of view, Australian debtors very rarely agree to pay late payment interest, and it is often used as a negotiation tool between debtors and collectors. However, if the matter becomes legal and we file proceedings in the court for the debt’s recovery, then our claims will include a charge for overdue interest as agreed under each state’s laws and the court system. Again, debtors will always reject paying any interest in the first instance.

In Australia, debt collection costs are not chargeable to debtors unless the client’s terms and conditions and / or contract specifically outlines exactly which collection costs become the responsibility of the debtor and when. Again, if the matter becomes legal and we file proceedings in court for the debt’s recovery, then our claim will include court fees and solicitors’ costs, as agreed under each state’s laws and the court system. These will be charged to the debtor.

Success Rate 58%

Local agent

LR Collections have local agents in almost all major cities in India and also in neighbouring countries such as Pakistan, Sri Lanka and Bangladesh. Our local agents are fully equipped to conduct field visits and face-to-face meetings with the debtors, and if necessary they also do skip trace services. Indian courts generally award interest at 8% to 9% per year, unless another figure is otherwise agreed between the creditor and debtor in an agreement / arrangement clearly specifying the rate of interest to be charged on the overdue amount. It is not customary for debtors in India to pay interest on the debt amount, especially for recoveries in the amicable phase. Thus, in pre-legal recoveries, interest is not recoverable.

Costs

It is not customary for debtors in India to pay collection costs, especially in recoveries in the amicable phase. Thus, in pre-legal recoveries, collection costs are not payable by the debtors. However, while passing a judgment, Bangladeshi courts may order the debtors to reimburse the legal / collection costs to creditors.

Success Rate: 18%

China has had a vivid history around debt collection, which was prohibited by the Chinese government in the late 19th century and is still prohibited by law today. Therefore, debt collection officially doesn’t exist, but companies do provide debt collection services through specialised legal firms that are authorised to collect Chinese debts. LR Collections collaborates with local law firms to provide amicable and legal collection services in China. Our team has experienced collectors with legal backgrounds, which is essential for collecting in China.

We have local offices in Shanghai and Guangzhou, two major cities of China, covering services in the whole nation.

The Legal System

In China, the courts are divided into the Supreme People’s Court, the High People’s Courts, the Intermediate People’s Courts and the Basic People’s Courts. Generally, the Basic People’s Courts have jurisdiction as courts of first instance over civil cases, and the Intermediate People’s Courts have jurisdiction as courts of first instance over civil cases that have major impacts on the area under their jurisdiction. The High People’s Courts have jurisdiction as courts of first instance over civil cases that have major impact on the areas under their jurisdiction. The Supreme People’s Court has the right to give interpretation on questions concerning specific application of laws and decrees in judicial proceedings.

Success Rate: 25.9%

When our in-house collection efforts do not lead to a positive result, we will employ our agent network in France. They contact debtors to provide us with information regarding the debtor’s financial situation and solvency. The agents will report back on any meetings they have with the debtor and provide a summary of the debtor’s business operations. The agent is able to collect money. If the agents negotiate a payment plan or full and final statement with the debtor, we will seek approval from you first.

We will always charge interest to debtors. This rate is set by the government and multiplied by three in accordance with French law on the terms of payment.

Our French agents will charge a fixed cost of EUR 40 per case in accordance with the European directive and a penalty clause of 15% for the recovery’s costs. If the creditor has a special contractual agreement, this can be taken into account as long as the debtor actually agreed to the terms.

From a cultural point of view, French debtors are not used to paying debt collection costs, and often the collection cost amount is used as a matter of negotiation between debtors and collectors.

Legal Procedures

This type of procedure is used when the amount of the debt is fairly modest and not disputed and our chasing has been exhausted. It also allows our agents in France to obtain an injunction against the debtor (injonction de payer) without the presence of the debtor before the court.

It is a very simple, quick and inexpensive procedure that does not require a lawyer, unless the debtor disputes the debt after bailiff notification. It also allows our agents to obtain an interim order (référé provision) with or without the presence of the debtor before the court. If the debtor is present and disputes the case, the judge may decide to close the case and ask the creditor to start the common procedure (assignation au fond). It is a very fast procedure but does require a lawyer to representthe creditor in court.

Success Rate 70.1%

Local agent

Regrettably, at this time, we do not have the ability to visit debtors in Germany. However, if the debtor wishes to visit our premises, we will gladly arrange a face-to-face meeting to discuss the situation.

Interest

In Germany we will always charges interest to debtors calculated from the base rate set by the German national bank plus 9% on a daily basis (see European Directive 2011/35/CEE Article 3 in conjunction with paragraph 288, section 2 of the German Civil Code). When creditors have to

pay higher interest to their bank, we are able to ask for the higher rate. However, this rate needs to be confirmed by the bank in writing in case any legal action needs to be initiated.

From a cultural point of view, German debtors are used to paying late payment charges, although the actual amount of the interest payment is considered a matter of negotiation between debtors and collectors.

Costs

In Germany, under German Civil Code paragraph 280, sections 2 and 3 and paragraph 286, debt collection costs are chargeable to debtors representing the client’s claim for late payment. If the creditor has a special contractual agreement, this can be taken into account as long as the debtor has previously agreed to the terms.

From a cultural point of view, German debtors are used to paying debt collection costs, though often the actual amount of these costs is considered a matter of negotiation. Our agents in Germany will forward all recovered debt collection costs to our client to reduce the claim, retain the cost or add them to the success fee. This will depend on the contractual agreement between the client and us.

Prescription

The general prescription period in Germany is three years starting at the end of the year the claim became due under paragraph 195 in combination with paragraph 199, section 1 of the German Civil Code. Transport claims prescribe within one year starting from the delivery under the CMR convention of Geneva. The limitation period is suspended or recommenced under German Civil Law paragraph 203ff.:

If negotiations are in progress between debtor and creditor about the claim or the circumstances founding the claim, until one or the other party refuses to continue the negotiations

In the case of a right to refuse performance

In case of force majeure

Under special circumstances, the obligor acknowledges the claim towards the oblige by partial payment, the payment of interest, the provision of security or in any other way, or a judicial or official act of execution is undertaken or applied for.

Accepted payment methods

The most common payment method is bank transfer. Cheque payments are possible. LR Collections also accepts banker’s drafts, although these are very rare in Germany.

Success Rate 61.2%

Local agent

LR Collections have local agents in almost all major cities in India and also in neighbouring countries such as Pakistan, Sri Lanka and Bangladesh. Our local agents are fully equipped to conduct field visits and face-to-face meetings with the debtors, and if necessary they also do skip trace services. Indian courts generally award interest at 8% to 9% per year,unless another figure is otherwise agreed between the creditor and debtor in an agreement / arrangement clearlyspecifying the rate of interest to be charged on the overdue amount. It is not customary for debtors in India to pay interest on the debt amount, especially for recoveries in the amicable phase. Thus, in pre-legal recoveries, interest is not recoverable.

Costs

It is not customary for debtors in India to pay collection costs, especially in recoveries in the amicable phase. Thus, in pre-legal recoveries, collection costs are not payable by the debtors. However, while passing a judgment, Indian courts may order the debtors to reimburse the legal / collection costs to creditors.

Prescription

The Limitation Act, 1963 governs the period of prescription. The limitation period is three years from the due date of an invoice; however, this gets extended for a further period of three years on each acknowledgment of the debt by the debtor.

Accepted payment methods

The most common payment methods include payment by wire transfer and payment by drafts / banker’s cheque.

Type of companies

The following are the most common forms of business entities:

Sole proprietorship

These types of entities are owned by a sole proprietor. The proprietor of a sole proprietorship entity has an unlimited

liability to pay to its debtors.

Partnership firm

A partnership firm in India is governed by the Partnership Act, 1932. Two or more persons can form a partnership

subject to a maximum of 20 members. Partners of the firm have unlimited business liabilities.

Private limited company

A private limited company is considered a separate legal entity than its shareholders. A private limited company can be formed with the help of a minimum of two members, and the liability of a shareholder is limited to the unpaid value of its share capital.

Public limited company

A public limited company can be formed with the help of a minimum of seven members, and the liability of its shareholders is also limited to the unpaid value of its share capital.

Sources of information

Tools to investigate the financial situation include physical searches / enquiry at the location of the debtors, public registers, local sources and news and enquiry from the court.

Legal system

India’s judicial system has the Supreme Court of India at the top, which is also the highest court of India. It is followed by 21 high courts of respective states with district judges sitting in district courts and magistrates of second class and civil judges (junior division) at the bottom of the judicial system’s hierarchy.

Required documents

For proper understanding of a case and for initiating legal action, all supporting documents pertaining to that case are required. We require a Power of Attorney in our favour duly signed and notarised by the creditor. Further documents, such as sales contracts, purchase orders, pro forma invoices, commercial invoices, bills of lading / airway bills, statementsof account, the entire correspondence exchanged between the creditor and debtor (letters or emails) and any other documents which may be relevant for the claim, are required. Further considering the facts of the case, our lawyers may ask for other relevant documentation.

Legal dunning procedure

A recovery proceeding is instituted before the court. A recovery suit is filed against a debtor (both in case of a company and an unincorporated entity) in the territorial jurisdiction of the court in which the debtor carries on its business. The prime objective of filing a recovery suit is to recover the debt amount. It is considered to be a protracted proceeding (generally taking between four and eight years for conclusion), and, in a recovery suit, the representative of the creditor (supplier) has to appear before the court a few times for deposition. Further, a recovery proceeding is more costly than a winding up proceeding as it involves a high amount of court fees, which are deposited before thecourt. Different courts have different rates of court fees calculated on the basis of the claim amount. In addition, all the supporting documents must be filed as originals.

Success Rate: 28.5%

Interest

Indonesian law prescribes no standard payment terms, but the Civil Code regulates late payment interest, which has to be paid by the defaulting party upon request of the no defaulting party before a court. Two sorts of interest would apply. A conventional interest rate (bunga konvensional) may be agreed by the parties through a contract and apply in case of late payment or if a breach of other obligations occurred. However, if no contractual agreement exists, a 6% per annum legal interest rate (bunga moratoir) is set by law.

Costs

To date, there is no law or regulation in Indonesia that regulates collection costs in particular or debt collection activities in general. However, within Indonesian law, there is a split between material and immaterial losses. Material loss is a direct loss caused by the debt, i.e. the principal debt and / or the cost of shipping. Immaterial losses are indirect losses resulting from the debt. Legal costs will be included as an indirect loss.

Legal Procedures

Legal action in Indonesia is usually lengthy and costly, and decisions may be inconsistent. Therefore, it is always advisable to consider amicable settlement opportunities as a serious alternative to formal proceedings, which overall should only be commenced when the debt is very significant (in excess of USD 500,000).

Required documents

According to article 164 of Herzienne Indlands Reglement (HIR), the required documents are as follows:

To prove the argument in court, we can use the following evidences: 1) letter / written document, 2) third party witness, 3) suspicion, 4) recognition by the defendant, 5) oath.

Legal dunning procedure:

The composition of a typical civil trial in Indonesia is as follows: The first hearing will open the conference by asking the identity of the party, then carry on and urge the parties to engage in mediation / conciliation. If mediation is not reached, the court will proceed to the next stage (time for mediation is 30 days). However, if mediation is reached it will be made of consent, and the trial is completed.

At the second session, the agenda is the submission of the defendant to answer the claims of the plaintiffs. The answer is made in three documents for the plaintiff, the judge and the defendant’s own archives.

The third session is a hearing during which the submission of the plaintiff’s reply is expected. The plaintiff’s reply is the response to answer from the defendant stated in the second session above.

The fourth session is the rejoinder submission. Rejoinder is a response to the plaintiff’s reply. The fifth session is to provide evidence and / or witnesses by the plaintiff against the plaintiff’s arguments previously submitted to strengthen the plaintiff’s lawsuit. The sixth session consists of the evidence and / or witnesses by the defendant to amplify or reinforce the answer. The seventh session is to submit the conclusions by the parties as a final step to strengthen their arguments before the judge issues a verdict. The eighth session consists of the judge’s decision.

Success Rate 18%

Collectors initially try to collect the debt by a cycle of telephone calls and letters without recourse to legal action. We always try to obtain payment of the debt in full, but if required will negotiate to agree on a payment plan or a settlement figure. In the event that we consider it necessary to escalate beyond amicable collection, we must support this process in Ireland by the issue of a Letter Before Action (LBA), which is the start of the legal process. This is not used in all cases, only those when the collector considers that the debtor has the ability to pay and needs some strong evidence of our intentions. If there is no positive response to the Letter Before Action and we consider it cost effective to do so, we will recommend that we issue proceedings in the local court. This has to be done in Ireland by one of our legal partners, although LR Collections will continue to be the point of contact for the client. It is necessary in Ireland for the solicitor to issue an Affidavit of Debt to be completed by the claimant and returned on headed paper.

Once proceedings are issued, the court will decide whether to uphold the claim, and in doing so we are able to apply for a judgment against the debtor. This judgment is published in the Stubbs Gazette to make the judgment public for those

who wish to view it. Once judgment has been awarded, the case will pass to the enforcement officer to pursue. It is worth noting that the court process in Ireland, and particularly the enforcement, is not a speedy process and can be costly. We will advise on a case-by-case basis about whether we consider it cost effective to pursue this course of action. Tracing debtors in Ireland can also present problems due to the lack of availability of census-type information. When there is a dispute, we aim to reach an amicable solution between creditor and debtor. We do this by analysing all contractual documents (e.g. signed contracts, orders, confirmations, invoices and delivery notes, as well as standard terms previously agreed upon.

Success Rate: 51.8%

Morocco, like many countries located in the Maghreb region of northwest Africa, is an increasingly difficult place to collect a debt of any size, form either private individuals or incorporated entities. Many debtors located throughout the country will avoid making a single payment toward a debt, using several delaying tactics that debt collectors are forced to deal with, navigate, and thwart. And, as if this attitude toward debt collection wasn’t bad enough on its own, the court system throughout Tunisia is notoriously slow, inefficient, and costly for clients to utilize. This places virtually every creditor at a significant disadvantage when attempting to recover a debt in Morocco, and discourages many more.

The so-called “Arab Spring” that began more than a year ago, in early 2011, has significantly impacted debt collection efforts in the country.

Despite the complicated nature of collecting a debt in Morocco, Accounts Receivable maintains its commitment to a professional collection process that can provide results to clients whenever possible. The focus of Accounts Receivable Morocco is primarily on maintaining an open and amicable relationship between the debtor and the creditor, thereby increasing the chances of full satisfaction of the debt. Debtors in Morocco will be contacted via telephone and written correspondence, though both forms of communication may be hampered by the country’s unstable political status at the current moment. All operations conducted when pursuing debtors amicably are performed by in-house professionals with extensive experience in the industry.

If a dispute arises as to the validity of any debt, Accounts Receivable Morocco will examine contractual documents, invoices, account statements, and other documentation, in order to ensure a smooth and effective resolution can be reached between the parties. Our objective is always to avoid legal action, especially given the inefficiencies and costs of the court system in Morocco. Our professional collection experts adhere to all state and federal laws as decreed by the government of Morocco and, due to political unrest, we are always monitoring changes to the legal, regulatory, or social landscape that might impact our ability to collect a debt.

In the most minor of cases, our local field agents in Morocco will be asked to discern more information about the debtor’s financial situation, assets, and ability to pay the debt immediately or over time. For more serious cases, our local field agents will actually contact a bailiff in an effort to force payment outside of court. This will result in the issuance of a formal court notice requiring the full payment of any outstanding debt, often forcing the debtor’s cooperation and payment of their obligations.

In some cases, we may ask a lawyer to conduct a field visit in place of a traditional local agent. This is especially true when we feel that there may be significant resistance to our in-person research and collection attempts. The goal of a lawyer-led visit is to agree on a settlement and avoid any legal procedures through the country’s slow-moving court system.

Success Rate 47.6%

Local agent

LR Collections have local agents in almost all major cities in India and also in neighbouring countries such as Pakistan, Sri Lanka and Bangladesh. Our local agents are fully equipped to conduct field visits and face-to-face meetings with the debtors, and if necessary they also do skip trace services. Indian courts generally award interest at 8% to 9% per year,unless another figure is otherwise agreed between the creditor and debtor in an agreement / arrangement clearly specifying the rate of interest to be charged on the overdue amount. It is not customary for debtors in India to pay interest on the debt amount, especially for recoveries in the amicable phase. Thus, in pre-legal recoveries, interest is not recoverable.

Costs

It is not customary for debtors in India to pay collection costs, especially in recoveries in the amicable phase. Thus, in pre-legal recoveries, collection costs are not payable by the debtors. However, while passing a judgment, Indian courts may order the debtors to reimburse the legal / collection costs to creditors.

Success Rate 25%

The Russian business culture is not to pay interest fees, so it is difficult to achieve an amicable solution and obtain a payment. If, however, an agreement is reached and the debtor is ready to pay the interest fine, as per the currency control and regulations, it is necessary:

To sign an additional agreement on the matter of payment of the interests;

To confirm these changes in the currency deal passport;

To issue an invoice from the creditor in the amount of interest;

To reconcile the payment with the debtor’s bank.

Costs

The debt collection costs are not chargeable to debtors in Russia, as there is no such law present for now. The payment of debt collection costs depends only on the contractual agreement between the creditor and the debtor.

Prescription

The general prescription period in Russia is three years. Transport claims are valid for one year. Still, the expiry does not prohibit a claimant from bringing a claim to a court, but the respondent may then request that the court dismiss the claim on the basis of the expiry of the limitation period.

Accepted payment methods

The most common payment methods is bank transfers. Cheques are not used very often. Private persons tends to pay in cash.

Legal System

The Russian legal system is composed of a civil law, which regulates the relations between two people (Civil Law) or companies (the commercial procedure code of the Russian

Federation). Since 2016, it is necessary to inform the debtor that the legal actions will be started 30 days prior to the claim being submitted to the court. If the debtor provides feedback or proposals to the pre-legal warning sent, it is not mandatory to accept it or to start the negotiations; the legal

actions can be initiated.

The jurisdiction is divided in accordance with the conditions of the contract. The arbitrage court, which solves disputes between companies, has three instances, and the decision of lowest instance court can be appealed in the highest instance court. The commercial court, which is involved when the parties have agreed to solve the dispute in this court and such an agreement is mentioned in the contract, has only one instance, and its decision is final and can’t be appealed.

Success Rate 30.5%

Local agent

LR Collections have local agents in almost all major cities in India and also in neighbouring countries such as Pakistan, Sri Lanka and Bangladesh. Our local agents are fully equipped to conduct field visits and face-to-face meetings with the debtors, and if necessary they also do skip trace services. Indian courts generally award interest at 8% to 9% per year, unless another figure is otherwise agreed between the creditor and debtor in an agreement / arrangement clearly specifying the rate of interest to be charged on the overdue amount. It is not customary for debtors in India to payinterest on the debt amount, especially for recoveries in the amicable phase. Thus, in pre-legal recoveries, interest is not recoverable.

Costs

It is not customary for debtors in India to pay collection costs, especially in recoveries in the amicable phase. Thus, in pre-legal recoveries, collection costs are not payable by the debtors. However, while passing a judgment, Indian courts may order the debtors to reimburse the legal / collection costs to creditors.

Success Rate 20%

Tunisia, like many countries located in the Maghreb region of northwest Africa, is an increasingly difficult place to collect a debt of any size, form either private individuals or incorporated entities. Many debtors located throughout the country will avoid making a single payment toward a debt, using several delaying tactics that debt collectors are forced to deal with, navigate, and thwart. And, as if this attitude toward debt collection wasn’t bad enough on its own, the court system throughout Tunisia is notoriously slow, inefficient, and costly for clients to utilize. This places virtually every creditor at a significant disadvantage when attempting to recover a debt in Tunisia, and discourages many more.

The so-called “Arab Spring” that began more than a year ago, in early 2011, has significantly impacted debt collection efforts in the country. Collection opportunities have greatly worsened as a result of these events. The country’s ex-President, Ben Ali, has accumulated his own enemies and supporters over the past 15 months, and much of the country’s focus is on settling political scores, litigating the revolt that led to Ben Ali’s downfall, and attempting to reinstate Ali’s legitimacy as a leader in Tunisia. This has been carried out through incidents of vandalism and destruction. Many debtors’ assets burned, stolen, or otherwise destroyed, clouding the financial picture that might promote the recovery of a debt. Many companies have been forced out of business as a result of the Arab Spring, further complicating debt collection efforts made by Accounts Receivable Tunisia.

Despite the complicated nature of collecting a debt in Tunisia, Accounts Receivable maintains its commitment to a professional collection process that can provide results to clients whenever possible. The focus of Accounts Receivable Tunisia is primarily on maintaining an open and amicable relationship between the debtor and the creditor, thereby increasing the chances of full satisfaction of the debt. Debtors in Tunisia will be contacted via telephone and written correspondence, though both forms of communication may be hampered by the country’s unstable political status at the current moment. All operations conducted when pursuing debtors amicably are performed by in-house professionals with extensive experience in the industry.

If a dispute arises as to the validity of any debt, Accounts Receivable Tunisia will examine contractual documents, invoices, account statements, and other documentation, in order to ensure a smooth and effective resolution can be reached between the parties. Our objective is always to avoid legal action, especially given the inefficiencies and costs of the court system in Tunisia. Our professional collection experts adhere to all state and federal laws as decreed by the government of Tunisia and, due to political unrest, we are always monitoring changes to the legal, regulatory, or social landscape that might impact our ability to collect a debt.

Success Rate 52.5%

LR Collections Limited was formed as a credit management and debt collection/recovery agency in 2011. Our company is centred on the belief that a dynamic credit control system and good cash flow are pivotal to the success of your business.

Our Head Office in based in South of England, with North & South based Collections Offices to assist with our network of National Collection Agents for UK operations. We have a dedicated International Team for overseas Debt and have developed a network of trusted partners across the globe.

LR Collections Ltd maintains a professional collection process, focusing on the relationship between client and debtor at all times. We pursue debtors within the bounds of federal and state laws and liaise with clients and the relationship management team to ensure that we service our clients efficiently and effectively. Collectors work to ensure that, if the initial collection phase is not productive, the file is adequately documented to fully utilise the second tier of the collection process, the legal phase. When there is a dispute, we aim to reach an amicable solution between creditor and debtor. We do this by analysing all contractual documents (e.g. signed contracts, orders, confirmations, invoices and delivery notes, as well as standard terms previously agreed upon). All investigations are completed with the assistance and agreement of our legal team.

Local agent

We have a network of local attorneys to assist with collections if necessary. Currently we do not offer debtor site visits in the USA.

Costs

Collection costs cannot be added to a case unless a signed contractual agreement exists between debtor and client. However, even if the contractual agreement includes collection costs, they are often used as a negotiation tool between debtors and collectors.

Success Rate 37.2%